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Introduction and Significance of ISO20000/27001 Management System

Date:2023-09-15Author:Zhongxin CertificationView:6294次Link:Zhongxin Certification

1 ISO20000, The "Information Technology Service Management System Standard" is the world's first international standard for the field of Information Technology Service Management, representing the widely recognized principles for evaluating IT service management processes.

2、 The benefits of certification

The benefits of ISO20000 certification

1. Maintain consistency between service objectives and enterprise business objectives, and effectively support business strategies;

2. Establish standardized service processes to improve information technology services and operational efficiency;

3. Effectively and efficiently integrate and utilize IT resources such as information, infrastructure, applications, and personnel;

4. Establish a continuous improvement service management mechanism, quickly respond to market demand, and improve customer satisfaction;

5. Align with international benchmarks, enhance market competitiveness, improve organizational reputation, and increase investment returns;

6. Control IT risks and related costs, improve and control IT service quality, and reduce long-term service costs;

7. Flexibly respond to different compliance audit requirements from clients, certification bodies, internal organizations, etc., to increase investor confidence.

ISO20000 specifies the requirements for an integrated management process and process establishment in the IT service management industry to effectively provide services to enterprises and their customers. It helps identify and manage key processes of IT services, ensuring the provision of effective IT services to meet the needs of customers and business.

3、 ISO27001 is an information security management system certification implemented by the International Organization for Standardization (ISO) after adopting the British Standards Institute BS7799-2 standard. It has become the international language for "information security management". Establishing an ISO27001 system can effectively ensure the reliability of enterprises in the field of information security, reduce the risk of enterprise leakage, and better preserve core data and important information.

Information security is very important for every enterprise, so information security management system certification has universal applicability and is not limited by geography, industry category, or company size. At present, the industries with more certifications are mainly software and information technology services, communication, finance, and other industries.

4、 The benefits of certification

Introducing an information security management system can coordinate various aspects of information management, making management more effective.

By obtaining ISO27001 information security management system certification, the credibility of e-commerce transactions between organizations can be enhanced, and mutual trust between websites and trading partners can be established. At the same time, minimize the interference factors of the organization and create greater profits.

3. Certification can ensure and prove the commitment of all departments of the organization to information security.

4. Certification can improve overall performance and eliminate distrust.

5. Obtaining certification from internationally recognized institutions can gain international recognition and expand business.

Establishing an information security management system can reduce this risk, and third-party certification can enhance the investment confidence of investors and other stakeholders.